When you ’re shop at for a mattress , you ’ve got options — lots of them . Two brands you may have come across in your search are Casper and Zinus .
While these two brands have similarities , like offering bothhybridandfoammodels and using materials with base hit certifications , they ’re also vastly unlike in terms of pricing and construction .
Let ’s take a tight smell at how Casper and Zinus compare . We ’ll cover their pro and cons , client service reviews , and everything else you need to recognize to make the best selection for a reposeful and relaxing nighttime of sleep .
Quick comparison
Casper is one of the most well - knownbed - in - a - boxcompanies . They ’re famous for their hybrid and foam models .
In contrast , Zinus may be a more under - the - radar company . However , the price point on their mattress is low-cost , ensuring that almost everyone can discover one in their budget .
Casper mattresses vs. Zinus mattresses
Casper offers four unlike mattresses , while Zinus has 19 .
In this review , we ’ll compare the four Casper mattresses to the Zinus options that they most closely parallel .
Pricing guide
Prices in this review are ground on queen - size mattresses .
Casper
The Wave Hybrid Mattress is Casper ’s most supportive alternative . Casper tell it ’s honorable for back line , and reviewers seem to agree .
Some commentator compare sleeping on this mattress to sleeping on a swarm , suggest it provides a plush feel .
While most brushup are overconfident , there are some complaint about longsighted obstetrical delivery times .
The Nova Hybrid Mattress is Casper ’s most lush offering . The perforated froth is designed to allow airflow while the springs offer accompaniment .
reader say the mattress is extra prosperous and nerveless , while still being supportive .
Most customers seem quenched with their purchase , but some say they do n’t find it ’s deserving the terms shred .
The Original Mattress is Casper ’s most popular mattress option . It ’s design with soft froth around the shoulders and immobile froth under the lower physical structure . you may opt an all - froth version or a intercrossed version .
Customers say this mattress is pillow - like or “ marshmallow - like , ” suggesting it has a balmy memory froth feel . They also say it has adept movement isolation . So , if you log Z’s with a cooperator , you should n’t feel them moving around .
Healthline Reviews: Casper Original Mattress
Casper ’s most affordable option , the Element Mattress , is an all - foam pick .
Reviewers mostly say it feels firm , so it may be best for those wanting a very supportive surface . Some masses say it ’s too unfaltering , bordering on severely .
Customers also describe the mattress as breathable , thanks to the perforated store froth .
Zinus
This computer storage foam mattress from Zinus is a unbendable pick . Some limited review say it feels like an 8 on a 10 - distributor point firmness scale and that it ’s firm than they expected .
Most reexamination are positive , with some saying the mattress help oneself with organic structure pain and that it ’s a good economic value .
Zinus rates this mattress a 5.8 on a 10 - point firmness scale , think it has a medium flavor .
Most reviews for this mattress are incontrovertible , with people say it volunteer a cracking value for the Mary Leontyne Price , and that it help facilitate body pain upon wake up up .
Though it ’s a intercrossed mattress , client report there ’s not much bounce . They also mention some client avail complaint , say they had issues with delivery metre and damages .
Some reviewers also say the mattress does n’t in full decompress upon opening .
This mattress come in three unlike heaviness , with the slight mattress being firmer and the thickest one being lush .
Reviewers say this mattress is a great value , whether it ’s being used in a client bedroom or it ’s being sleep on every night .
Many multitude call it comfortable and say it ’s easy on aching and painful sensation .
This mattress fall with luck of options . Not only can you choose from four thicknesses , but you may also get it in harder - to - detect size , like short queen .
Reviewers call the mattress comfortable and compare it to sleeping on a swarm . Some negative reviews note premature sagging .
Casper vs. Zinus delivery
When you buy a mattress directly from Casper or Zinus , here ’s how they arrive at your door .
Most Casper mattress are shipped via UPS . At checkout time , intend whether you ’d like a signature required at delivery .
If you opt out of the touch requirement , the Casper mattress will be leave outside your door ( and the company will not be nonimmune for damage or red ink ) .
Another option is in - household delivery and setup for $ 149 . This alternative is only available for king or California business leader Wave Hybrid Mattresses .
If you choose in - home delivery , a Casper bringing partner will schedule the deliverance date directly with you . During a 4 - hr pitch windowpane , they ’ll wreak your mattress to the want way , remove it from the corner , and dispose of the packaging .
If you have an old Casper mattress , you’re able to also coif for it to be remove at the same time . However , they wo n’t take away mattress from other brand .
merchant marine on Zinus mattresses is available in the 48 contiguous United States . It ’s barren and take 5–12 business organization days via FedEx Ground .
However , there ’s no expedited shipping or particular date - specific legal transfer at this sentence . Your mattress will arrive in a box and will in all probability be entrust on your doorstep .
Memory foam mattresses arrive compress and rolled up in a box . You ’ll have to add the box seat up to the signify bedchamber on your own . Once you unroll the mattress and remove the wrapping , wait 48–72 60 minutes for it to fluff up to the proper size . ( It ’s still o.k. to kip on it properly forth . )
Zinus wo n’t remove sure-enough mattresses . alternatively , they recommend agree into furniture contribution programs or disposing of it with your wastefulness direction company .
Casper vs. Zinus return and warranty policies
Both Casper and Zinus offer generous return policies and warrantee .
Casper mattress come with a 10 - year limited warranty , which include :
After purchasing the mattress , Casper offer a 100 - night sleep trial .
To set about a return , you ’ll need to call the company ’s support sound number or email them . At that point , they ’ll arrange a pickup for the mattress ( to be donated or reuse ) , and you ’ll receive a full refund within 2 weeks .
Zinus offers a 10 - year worry - free modified warranty , which covers all new mattresses purchased from an authorized retailer . During the warrant period , you ’ll welcome either a replacement or prorate refund .
There are several instances where the warranty is invalid , such as if the mattress is misused or placed on an improper groundwork or base .
Zinus offers a 100 - night sleep tryout upon livery .
If you ’re unhappy with the mattress at that time , the company requests that you donate or dispose of it on your own . After doing so , ply test copy of the disposal via a contribution receipt or picture of it in the trash , and you ’ll be write out a repayment in 2–5 line days .
Zinus is sold through other on-line retailers , likeAmazon . In that case , reach out to the pardner web site for their specific return windowpane and policies .
Casper vs. Zinus certifications
To ensure their safety , mattresses from both brands meet necessary inflammability tests , as required by the United States Consumer Product Safety Commission .
In plus , Casper and Zinus hold the following certifications .
Casper mattresses areCertiPUR - UScertified .
This means the materials are made without ozone - run through pith , certain flame retardants , atomic number 80 , lead , or other profound metals , formaldehyde , and certain phthalates .
Zinus mattresses also defend CertiPUR - US certification .
Some mattresses areOEKO - TEX Standard 100certified , meaning that all stuff were test for harmful substances .
Casper vs. Zinus reputation
Casper is an accredited business with the Better Business Bureau ( BBB ) . They have an A+ rating . Customer reviews ( which are autonomous of the BBB rating ) give Casper 2.58 out of 5 stars .
While aclass action lawsuitwas filed on behalf of investor against Casper Sleep , Inc. , this involve the company ’s initial public oblation , not safety business organization with the mattress .
There have also been patent fount between Casper and other major mattress trade name .
Zinus is not a BBB - accredited business . It has an F rating and an ordinary customer review article of 1.22 out of 5 champion .
There is a current qui vive for Zinus . agree to the BBB , there are complaint that mattresses sag after a few months . As well , the 100 - Nox sleep test and return policy is unmanageable to understand .
As of June 2019 , the BBB say they did not get a reaction from Zinus . However , the Zinus return and trial policy is available on their internet site as of this day of the month .
InNovember 2020 , Zinus issue a voluntary recall of their alloy buncombe bed for fall and injury risks . The society will ship users a repair outfit to bushel the issue .
Regarding their mattress , a class action lawsuit was filed in 2020 , take that , when mattresses are unzip and the cover is removed , they expose glass fibers that can cause accidental injury and allergic reactions .
These glass fibers are evidently used as a fervidness retardant , according to the law firmthat filed the class action against Zinus .
This propose class action at law causa was filed in Union courtroom , and they are expect approval of class certification .
In answer to fiber glass ill from customer on their website , Zinus says that there ’s a tag on the mattress that specifically notes the natural covering is not removeable .
Casper vs. Zinus reviews
On Casper ’s website , reviews are overwhelmingly cocksure .
When going to an independent site , likeTrustpilot , the reviews are also big . On Trustpilot , Casper has an medium rating of 4.3 out of 5 star from about 6,000 critical review .
That said , there are also some poor reviews . Complaints care flag , poor timber , shipping and deliverance issue , as well as piteous customer service .
When it comes to Zinus , their ratings on the companionship ’s own website are safe . Most middling 3 or 4 stars , but some mattresses are not rated at all .
Based on the number of ratings and the fair star rating , the Green Tea Memory Foam Mattress and Cooling Gel Memory Foam iCoil Hybrid Mattress are their most pop mattresses .
OnTrustpilot , 25 percent of Zinus follow-up are excellent ( for the company as a whole ) , and 75 percent of the reviews are poor or high-risk .
customer cite issues with the mattress not inflating to its full size , sag down , long saving time , and alleged non - attachment to the warranty .
How to choose between Casper and Zinus
Whenchoosinga Casper or Zinus mattress , analyze your budget . Both company offer time value choice , but Casper mattresses are more expensive overall .
Next , decide if you ’d like a memory foam or a hybrid ( a combining of foam and coil ) . Then , consider your favourite resolution level ( firm , intermediate , soft ) . Both Casper and Zinus offer froth and hybrid mattress at various resoluteness level .
If you ’re a hot railroad tie , look for a cooling mattress like the Zinus Cooling Gel Memory Foam iCoil Hybrid Mattress or the Casper Wave Hybrid Mattress .
You might also want to count whether you ’ll be sleeping on the mattress every night , or if you ’re using it in a guest bedroom .
If you ’re looking for a client bed , a budget mattress might do the trick . If you want something to sleep on nightly , you may want to look at investing a small more if you could .
in the end , sleep with that many Zinus mattresses do n’t come in a full range of mountains of sizes . Your option may be limited if you ’re looking for a non - standard size of it .
Takeaway
Casper is one of the more pop bed - in - a - box brands for a understanding , and while there are complaints , customer generally seem slaked .
It appears that Zinus may have to work out their customer service issues , as well as allegations of sag down and dipping . Still , Zinus offer a large mixture of direct - to - consumer mattress at low-cost cost .
Jessica Migala is a freelance author specialize in health , nutrition , and seaworthiness content . She lives in Chicago with her husband , two young sons , and rescue pup . encounter her onLinkedInor onInstagram .
